Fantastic experience with Aragon! They came back (for free) when we made a rookie error, and had a smoke filled room. Absolutely recommend them from a service, responsiveness, and price perspective!
Aragon was a pleasure to deal with. Their chimney cleaners called to see if they could come earlier than scheduled, which worked out very well, and upon arrival were friendly and professional. They removed their shoes and got to work checking the flue and explained what they were doing. We did not have access to the roof because of the style of townhouse we live in, so they could not check the top of the chimney, but they gave the green light and offered to start a fire so that they could check that the chimney was drafting properly. It was, and they said there was no charge because they couldn’t get to the roof. It was a nice surprise and we’ve had a fire burning all day. I’ll use them again next year!
The job was started and completed within the projected time frame. All contacts with the company were courteous, respectful of concerns and intelligence and responsive to my questions and follow-up questions. Of the several contractors that bidded on the job, Aragon was the most comprehensive and respectful. They provided visual evidence to support their recommendations and they assessed the entire fireplace system, providing the cost of alternative solutions, not just the flue, and not just a liner vs a ceramic coating. I tend to do tons of research before consulting with a contractor. These folks exceeded my expectations. They cost a bit more that I expected and what some of the others quoted, but they were thorough and reliable; thereby making it worth it.
Aragon did a great job replacing my chimney cap and painting my furnace pipe. They were professional, friendly, showed up when expected and efficient in performing the work.
Everything went very well. The house was built in 1921 and the chimney had not been used in over 15 years. The CEO of the company Carlos came and inspected the chimney. After his inspection he informed me of the condition of the chimney and discussed the required repairs needed to make the chimney safe for usage. Carlos also provided me with a brochure which showed pictures of a chimney structure and what parts my chimney was missing. He also took pictures as part of his inspection and showed them to me so I could see exactly where the repairs were needed inside the chimney. Within a few days his crew came to make the repairs and finished in one day. Old cracked terra cota lining was removed, new stainless steel lining installed with insulation, chimney caps installed, and repair of brick work was done. The crew cleaned up after themselves and left the home spotless. Carlos came by during the repairs to check on the crew and to see if I had any questions or concerns. The chimney is now ready for winter!!!
I work for Durance Plumbing and we always refer Aragon. They do the best job
Carlos did an amazing job in fixing our three exhaust pipes going through the roof. They were leaking water around them and now the leaks are gone. Carlos put new upgraded storm caps on them that will keep blowing rain out of them and he put tar over the flashings to seal them. Very professional and he was extremely knowledgeable. Highly recommend for any exhaust flue or chimney work!!
The team did excellent work. They were fast and efficient and completely cleaned the work sites after they were done. Everything was done according to the contract and completed on schedule.
If I could give ten stars to Carlos and his company, I would. He was friendly, reliable, honest and very personable. He understood what i needed and gave me a very fair estimate. While other companies tried to tell me that i didn’t need a permit, Carlos went right down and got one for the work on my home. His team came as schedule, and did the work. They were professional, worked very hard, and cleaned up after themselves. Would i hire them again? In a heartbeat!!~
Carlos was on time and very professional. He and his team cleaned the chimney and identified a potential issue. It was all very easy and quick.
Excellent. Carlos and his staff were punctual, worked hard, and did a very nice job. Without exception, everyone I communicated with from the company was a pleasure to interact with. The estimate appointment was easy to schedule, the estimate was clearly written up and the invoice/receipt was prompted emailed. I can’t think of anything that Aragon could have done that would have made the experience better.
Carlos was a true professional. I would highly recommend his company!